cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 

An error occurred while executing your request

ZTDA New member | Level 2
New member | Level 2

Hello! I'm trying to return to DropBox Business, but I get an error, like "An error occurred while executing your request." Need your help!

Аннотация 2019-09-16 102834.jpg

3 Replies 3

Re: An error occurred while executing your request

Dropboxer
Dropboxer

Hey there @ZTDA

Thanks for reaching out to us - let's see what we can do. 

As a first step, could you please let me know if you've tried switching to another browser or using incongito to do this?

If this doesn't do the trick, try clearing the cache and ensuring that you're not running any third party browser extensions. 

Let me know how it goes! 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: An error occurred while executing your request

ZTDA New member | Level 2
New member | Level 2

Great thnx!!! Microsoft Edge!

Re: An error occurred while executing your request

Dropboxer
Dropboxer

Glad to hear that you were able to resolve your concern, @ZTDA

If you have any other questions in the future, don't hesitate to give us a nudge. 

In the meantime, have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?