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Apple to direct debit

Apple to direct debit

New member | Level 2

Hi All, 


I currently want to update my Band's dropbox Subscription from IOS to a direct debit, However i no longer have access to the IOS store as the person has since left the band. we don't want to loose all our stuff but cannot just change to direct debit. 







1 Reply 1

Re: Apple to direct debit


Hi @Ross Cloughley, I hope you're having a good start to your week so far!


You would need to allow the subscription to downgrade first before you will be able to upgrade again directly through the Dropbox website.


Are you aware if the person who was responsible for the billing via the app store has cancelled the subscription?


You won't lose any files or data once the account downgrades, you'll just be over the space quota (if you have more than 2 GB), and you won't be able to sync devices until you upgrade again.


Let me know and we can go from there!

Community Moderator @ Dropbox

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