It was made directly through Dropbox. I only have one account, the same one I have for years now.
I've been using Dropbox Plus for years but my bank upgraded the security to 3DS, which caused a lot of problems, not only with Dropbox. However, I did what the bank suggested by creating a virtual card to overcome the situation.
I then used this virtual card to return to Dropbox plus plan, but it gave me an error, what I don't get is why the bank says it was authorized and I see a debit of 11,99€ on this card's plafond.
The bansk says the payment was athorized but I still don't have access to Dropbox Plus. Furthermore, I don't see any billing resgistry about it on Dropbox billing section.
I just want to know if the payment is being recognized by Dropbox.
Thanks you for reply and consideration for my problem.
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