cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Basic account space 2GB or 3GB?

Highlighted

Basic account space 2GB or 3GB?

Explorer | Level 4

I have a Basic account.  I thought I got 2GB with Basic.  However, I received an email from Dropbox with an offer "if you're over your 3 GB limit".  Which one is it?  Also, how can I determine how much space I have used or rather how much is available?  Thank you.

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Basic account space 2GB or 3GB?

Dropboxer

Hey there @Jenni F., just jumping in here!

 

It looks like you might have earned to extra space for your account (apart from the 20 GB promotion) from doing a few tasks or referring some friends.

 

From your Plan page here, under the "Earn more space" sections you'll see all the additional space you've earned on your account broken down for you.

 

Referrals and space earned from completing certain tasks won't expire, so when the 20 GB promotion expires, your account will have the 2GB + any additional space you've earned (which looks to be 1.25 GB).

 

I hope that helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

4 Replies 4
Highlighted

Re: Basic account space 2GB or 3GB?

Super User II

Basic accounts have 2gb, but, can have additional bonus space. 

 

You can see it at www.dropbox.com/account


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Highlighted

Re: Basic account space 2GB or 3GB?

Explorer | Level 4

Dumb this down for me.    20GB was a promo which ends latter part of September.  So when 20GB removed, I will have 3.25GB which is more than 2GB.  Also, my account says I am Using 47.5 MB of 23.25 GB.  How much will that be when switched to 2GB?  Thanks.

Highlighted

Re: Basic account space 2GB or 3GB?

Dropboxer

Hey there @Jenni F., just jumping in here!

 

It looks like you might have earned to extra space for your account (apart from the 20 GB promotion) from doing a few tasks or referring some friends.

 

From your Plan page here, under the "Earn more space" sections you'll see all the additional space you've earned on your account broken down for you.

 

Referrals and space earned from completing certain tasks won't expire, so when the 20 GB promotion expires, your account will have the 2GB + any additional space you've earned (which looks to be 1.25 GB).

 

I hope that helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Basic account space 2GB or 3GB?

Explorer | Level 4

Thank you!!!!

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?