Basic with free 30 day trial GONE
Make sure the account you are using is the one you set the trial up on - often people have different accounts on mobile devices to desktops.
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Could it be that you chose to start a trial with another Dropbox account?
Since each account is associated with a unique email address, check the one that you're currently signed in on the web and any other connected devices.
Let me know what you find and we'll go from there, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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