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Billing after downgrade through the Google Play. Any help?

Billing after downgrade through the Google Play. Any help?

Khwanc
New member | Level 2

I keep getting a monthly charge even after I canceled my Dropbox Plus subscription automatically through the Google Play.

1 Reply 1

Re: Billing after downgrade through the Google Play. Any help?

Daphne
Dropboxer

Hey @Khwanc, I'm sorry to hear about that!

 

Can you just confirm for me, are the charges still being made through the Google app store?

 

If you check your Dropbox account's plan page here, what plan do you see showing there?

 

Looking forward to hearing from you!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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