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Billing

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Billing

New member | Level 2
Hey
I had the free trial and got stuck with cancelling it. Any way the team tried to charge me $199 per year but my card didn't have enough money then and the account was downgraded to the basic plan again
Am I still due to pay the charge $199? I have not used the upgrade anyway?!
1 Accepted Solution

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Re: Billing

New member | Level 2

No, now that you are downgraded you won't have to pay.

The payment was due to the fact that your test subscription ended without unsubscribing from the offer.

 

 

 

 

View solution in original post

1 Reply 1
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Re: Billing

New member | Level 2

No, now that you are downgraded you won't have to pay.

The payment was due to the fact that your test subscription ended without unsubscribing from the offer.

 

 

 

 

View solution in original post

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