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Billing

John W.40
New member | Level 2

John Wirt's account should be closed. Someone billed us for $127.07 on 5/6 and he does not use his account.  He has Alzheimers.

from Karen Wirt, his wife. <<snip>>

3 Replies 3

Re: Billing

Mark
Super User II

ARGH!!

Never ever put phone numbers on a public forum @John W.40 - it is so dangerous.... you've no idea who could call. 

 

I'm afraid the only way to resolve is via www.dropbox.com/support 


 


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Re: Billing

John W.40
New member | Level 2
What it this??? Who shutdown my Dropbox account?
[email removed as per Community Guidelines]

Re: Billing

Lori
Dropboxer

Hey @John W.40, I hope you're doing well! 

Do you get any errors when trying to access your Dropbox account? 

If you try to use a different browser, are you able to get in?

Keep me posted.


Lori
Community Moderator @ Dropbox
dropbox.com/support


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Who's talking

Top contributors to this post

  • User avatar
    Lori Dropboxer
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    John W.40 New member | Level 2
  • User avatar
    Mark Super User II
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