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Billing

Usernamedo
Explorer | Level 3

I deleted my account without realising you had to cancel your subscription first, and now money has been withdrawn from my deleted account even though I don't use it at all. I'd like assistance cancelling my subscription so that no more money is withdrawn. 

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Re: Billing

Rich
Super User II

@Usernamedo wrote:

I'd like assistance cancelling my subscription so that no more money is withdrawn. 


You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
What do Dropbox user levels mean?
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