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Bonus lifetime storage disappeared

Bonus lifetime storage disappeared

CancerMan
Explorer | Level 3

So my bank N26 partnered with Dropbox and offered free 320 GB for life for its premium users. But few days ago , my account got reduced storage space to 7,5 GB. 

Can someone from Dropbox team check it out?

1 Reply 1

Re: Bonus lifetime storage disappeared

Hannah
Dropboxer

Hey @CancerMan, many thanks for posting to our Community today.

 

Usually, space acquired by a promotion, is only available for a limited amount of time.

 

That is also the case here, I'm afraid, as the N26 promotion (both for standard and premium accounts) will expire after 12 months.

 

I hope this clarifies the situation, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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