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Business Account Administrator email does not exist

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Business Account Administrator email does not exist

New member | Level 2

Our business account administrator email as per Dropbox does not exist. We want to change the business account admin email, but we are unable to since Dropbox requires us to know the administrator email (which again does not exist).

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Re: Business Account Administrator email does not exist

Dropboxer

Hi there @papayatrees, I'd be more than happy to assist. 

 

I'll just need a bit more info to make sure I have a better understanding of your concern. For example:

  • Are you trying to change the email of a team admin?
  • Could you send me a screenshot (without any personal info) of the error message you're getting? 

Keep me posted, thanks! 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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