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Can I change the email address used for my Dropbox account?

Can I change the email address used for my Dropbox account?

Nicolasvargas07
New member | Level 2

Hello, I'd like to know if I can change my email of my Dropbox account? And how to do it..
Nicolas

1 Accepted Solution

Accepted Solutions

Re: Email change

Daphne
Dropboxer

Hi there @Nicolasvargas07, thanks for reaching out to us here!

 

You can change the email address used for your Dropbox account with these steps.

 

If you have any trouble with this, just let me know here, and I'd be happy to help out.

 

Hope you have a great day ahead Nicolas!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: Email change

Daphne
Dropboxer

Hi there @Nicolasvargas07, thanks for reaching out to us here!

 

You can change the email address used for your Dropbox account with these steps.

 

If you have any trouble with this, just let me know here, and I'd be happy to help out.

 

Hope you have a great day ahead Nicolas!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

Re: Email change

Phoenix59
New member | Level 2

I have tried no fewer than six times trying to change my email address.  I get to the part where I ask that a verification email be sent to my new address, and nothing shows up.  I have checked my junk mail and have also gone to my online mail--nothing.  Yes, I have double (triple/quadruple) checked the spelling of my desired new address.  Is something stuck in the system?

Re: Email change

Jay
Dropboxer
Hi @Phoenix59, could you try adding no-reply@dropbox.com to your contacts list and try verifying the email again to see if this helps?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Email change

Phoenix59
New member | Level 2

Which contacts list are you referring to?  I receive my gmail via Outlook for Mac version 16.46.

Re: Email change

Daphne
Dropboxer
This would be the contacts list within your email account @Phoenix59, so perhaps these steps will help.

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Daphne Dropboxer
  • User avatar
    Phoenix59 New member | Level 2
  • User avatar
    Jay Dropboxer
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