cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I get Dropbox Professional and then cancel it?

Highlighted

Can I get Dropbox Professional and then cancel it?

New member | Level 2

Hi guys, 

 

I want to upgrade to Dropbow Professional for sending lots of Documents. I want to recall my abo after sending the Documents. My question is do I have to pay my mymbership for the entire year or am I still in my free trial subscription? 

 

Thank you! 

1 Reply 1
Highlighted

Re: Installation Dropbox Professional for free

Dropboxer

Hi there @HappyAnna, welcome to the Dropbox Community!

 

If you start a trial and cancel it before it ends, you won't be charged and you'll immediately be downgraded to a Basic account. 

 

If you’re over your downgraded storage quota, although your active files will remain in your Dropbox account, syncing will stop. This means that you won't be able to add new files or edit existing ones. 

 

You can find more info about cancelling trials in this article

 

Give me a shout if you have any other questions - thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?