Can I reset my password without access to the email as I forgot it?

[Andrew1983]

i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?

[ChriGenoa]

can you help me please?

[Mark]

You are going to need to log a ticket at www.dropbox.com/support and ask for assistance I'm afraid.

[KR777]

Hi. I need access to my old DROPBOX accounts that don't have active email addresses anymore. The passwords have expired

[Rich]

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@KR777 wrote:

Hi. I need access to my old DROPBOX accounts that don't have active email addresses anymore. The passwords have expired

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Unless you have a device already logged in to your account, that won't be possible without access to the email address associated with the account.

• https://help.dropbox.com/accounts-billing/settings-sign-in/lost-email-access

[sonyatoulson123]

Please help me. I'm still logging in my account with app and desktop. But I can't remember the password that I used to have. Unfortunately, the email that I combined with this account was deleted permanently. So I can't sign in to get the link reset password. How can I reset password without email?
P.s: I've combined personal account and work account

[Mark]

Have a look at https://www.dropboxforum.com/t5/Dropbox-tips-tricks/I-lost-access-to-my-email-address-how-do-I-sign-... for some help

[Spooncer]

Hi I have two Dropbox free accounts. This one and one with an email address that is defunct and I have forgotten the password. 
is there a way to access it? Thanks

[Rich]

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@Spooncer wrote:

Hi I have two Dropbox free accounts. This one and one with an email address that is defunct and I have forgotten the password. 
is there a way to access it?

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• https://help.dropbox.com/accounts-billing/settings-sign-in/lost-email-access
• https://www.dropboxforum.com/t5/Dropbox-tips-tricks/I-lost-access-to-my-email-address-how-do-I-sign-...

[alex lang]

Hi, 

I have a problem with login (email) change.

My old email is not working any more and I don't have an access to this account. I want to switch to new email but system requires old password I can't remember any more. To reset the password I have to use old email (not working any more). 

I'm logged in to Dropbox and I want to change login email and password for new ones due to safety reasons. 

Anyone has a clue how to solve it? 

Thank you in advance for any hints.

[Megan]

Hey @alex lang, I hope you're doing well!

I moved your post here, where other users have expressed a similar concern. 

If you don't have access to your email address, you can update both your password and email on a device you’re already signed into. 

Also, can you take a look Walter's first post? He shone some light on this.

Thank you!