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Can I restore files from a seemingly deleted account?

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Can I restore files from a seemingly deleted account?

New member | Level 2

I had an acct with dropbox and it got deleted so I clicked sign up with the same email and there were no files. I didnt know my acct was deleted until then. I need my files back but there is no support team. What can I do?

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Re: Can I restore files from a seemingly deleted account?

Dropboxer

Hello @Gonzalezl19, thanks for reaching out to us. 

 

In general, once your account is closed, any remaining files in your account will be subject to deletion and you won’t be able to sign back in on the website and any other connected device. You can find more info about this, here
 
I understand that this may not be the ideal reply you were looking for, but if you have any other questions, just give me a nudge. Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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