Dropbox accounts & billing
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Hi, I've been a Dropbox user for almost 9 years and I'm now using Dropbox Plus(2TB).
My question is:
Can I still have Packrat (UNLIMITED version history, not EVH) option after upgrading to Dropbox Pro?
I'd like to use Dropbox Transfer, so I have to updgrade to Dropbox Pro.
And I'd like to have Packrat option, too.
I'm concerned if I'd lost it.
Please tell me how I upgrade to Pro with Packrat.
Go to Solution.
Hi @chii1873, thanks for posting on the Community!
As this is an account specific query, I'd recommend contacting the support team directly via this link so they can look into this matter in more detail.
Let me know once you have the ticket number from the automated email response. Thanks!
JayCommunity Moderator @ Dropboxdropbox.com/support
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View solution in original post
Hi Jay,Thank you for your comment.
I asked the support team ans they replied that I can still have unlimited Packrat even after upgrading to Pro.
I'm relieved to hear that.
My ticket number is #11179133.
(I'm Japanese and I sent a message in Japanese.)
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