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Can I still have Packrat (UNLIMITED version history) option after upgrading to Dropbox Pro?

Can I still have Packrat (UNLIMITED version history) option after upgrading to Dropbox Pro?

chii1873
Explorer | Level 3

Hi, I've been a Dropbox user for almost 9 years and I'm now using Dropbox Plus(2TB).

My question is:

Can I still have Packrat (UNLIMITED version history, not EVH) option after upgrading to Dropbox Pro?

I'd like to use Dropbox Transfer, so I have to updgrade to Dropbox Pro.

And I'd like to have Packrat option, too.

I'm concerned if I'd lost it.

Please tell me how I upgrade to Pro with Packrat.

Thank you.

1 Accepted Solution

Accepted Solutions

Re: Can I still have Packrat (UNLIMITED version history) option after upgrading to Dropbox Pro?

Jay
Dropboxer

Hi @chii1873, thanks for posting on the Community!

 

As this is an account specific query, I'd recommend contacting the support team directly via this link so they can look into this matter in more detail.

 

Let me know once you have the ticket number from the automated email response. Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Re: Can I still have Packrat (UNLIMITED version history) option after upgrading to Dropbox Pro?

Jay
Dropboxer

Hi @chii1873, thanks for posting on the Community!

 

As this is an account specific query, I'd recommend contacting the support team directly via this link so they can look into this matter in more detail.

 

Let me know once you have the ticket number from the automated email response. Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Can I still have Packrat (UNLIMITED version history) option after upgrading to Dropbox Pro?

chii1873
Explorer | Level 3

Hi Jay,
Thank you for your comment.

I asked the support team ans they replied that I can still have unlimited Packrat even after upgrading to Pro.

I'm relieved to hear that.

 

My ticket number is #11179133.

(I'm Japanese and I sent a message in Japanese.)

 

Best regards,

@chii1873

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