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Can I upload a 12 GB movie file in one go?

Can I upload a 12 GB movie file in one go?

Kate
Explorer | Level 3

—- Sadly, there is no human live support. Tried to call Business #... Auto recording “hang up” on me, saying go to help/support ... even for paid Bus. Accnts? ——
Anyhow, what plan do I pick that will allow to upload 12 GB movie file at once* ?

5 Replies 5

Re: Can I upload a 12 GB movie file in one go?

Mark
Super User II

They will all allow it as long as you place it inside the Dropbox folder on your computer and leave it to do its thing. 

 

Uploading via web is limited to 20gb BUT not recommended as if your machine sleeps etc. you will have to restart from the beginning


 


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Re: Can I upload a 12 GB movie file in one go?

Kate
Explorer | Level 3
I would have to give access to Dropbox to my friends. They will upload.
What plan do I need to get?

Re: Can I upload a 12 GB movie file in one go?

Daphne
Dropboxer

Hey there @Kate.

 

If you have a paid Business account, can find the number to call our Support team with the steps outlined here. I'd be happy to help out from here though!

 

Since you need someone to upload a file for you, perhaps a file request link would do the trick?

 

Even with a Basic account, the bandwidth limit for your links per day is 20 GB and so should be enough to cover a 12 GB upload. With any paid plan, this limit is up to 200 GB.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can I upload a 12 GB movie file in one go?

Kate
Explorer | Level 3
I called main business number on Dropbox website. It was a Robo call “press one, two,“ then it just hang up without any options. Business phone doesn’t work on Dropbox main page.
Q: what plan do I need to buy to upload 12 GB movie in one go ?
Thanks,
Kate.

Re: Can I upload a 12 GB movie file in one go?

Kate
Explorer | Level 3
Customer support links don’t help, b/c I’m a new customer, (I haven’t signed up for paid account yet, I need to find which account I need to sign up for) links just “looping” go around in circle without solutions.
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