I have 2 accounts , basic and Pro (plus)
one is an annual and the other is monthly
The monthly one is the basic one.
I cannot find a button or tab in the plan page for downloading the invoice - the annual one has a billing tab (pro (plus))
The basic (monthly) one does not have a billing tab
Solved! Go to Solution.
The Professional plan, just so you know, is different to a Plus account.
While that's true, the fomer name of a Plus account was Pro (not Professional, just Pro). People that refer to their accounts as Pro are usually the ones that started on a Pro account and are actually referring to a Plus account, especially when they list it as the OP did in this case; Pro (plus).
Could it be that you're looking at a downgraded account @bmlf ?
What does your account's plan tab state? You can have a look through the link below:
Let me know what you find and we'll take it from there!
PS: If you're indeed looking at a Basic (free) account, you can subscribe to the plan that meets your needs through this page: https://www.dropbox.com/plans
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