Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
Today I tried to login into my dropbox account and i said that my password had been reseted.
I have an old dropbox account that has an email I can no longer access.
But I can't change the email cause the password has been reseted.
What can i do?
Hey @ShadowOfLiberty, thanks for reaching out to us here!
Do you have any devices connected to your Dropbox account? If so, please try out these steps to reset your password.
Otherwise, I would have to suggest trying to regain access to the email account, so that you can reset the password that way. Your email service provider might be able to assist with this.
Let me know if this helps!
DaphneCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!