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Can't get to Dropbox support

Can't get to Dropbox support

dragonorama
New member | Level 2
June

Dropbox says to reach support (for basic) login and then go to dropbox/support.com.   That makes no sense to me because when I was logged in, I saw no such link and the only thing click upon re support was LEARN MORE (about support) which started a circle of doom.  My simple question is how to contact (not by phone) dropbox support.  Thanks.

 

Also, for an inquiry such as this I have no idea what "BOARD" to select.  I looked at the list and nothing matched my inquiry.  What BORAD should I have selected?  I just selected the one I choose at random.  And.   I was forced to select a label before I could post so I choose Team Member, which I am not.  

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Re: Can't get to Dropbox support

Daphne
Dropboxer
June

Hello @dragonorama, I'm sorry to hear you're having trouble with this!

 

You can find out which options are available to you depending on your account's plan from here: www.dropbox.com/support

 

If you're having trouble with Dropbox, I'd be more than happy to help out from here on the Community. If you'd like to, please let me know some details about the issue that you're having (excluding any personal info).

 

I hope this helps!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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