cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get to Dropbox support

Highlighted

Can't get to Dropbox support

New member | Level 2

Dropbox says to reach support (for basic) login and then go to dropbox/support.com.   That makes no sense to me because when I was logged in, I saw no such link and the only thing click upon re support was LEARN MORE (about support) which started a circle of doom.  My simple question is how to contact (not by phone) dropbox support.  Thanks.

 

Also, for an inquiry such as this I have no idea what "BOARD" to select.  I looked at the list and nothing matched my inquiry.  What BORAD should I have selected?  I just selected the one I choose at random.  And.   I was forced to select a label before I could post so I choose Team Member, which I am not.  

1 Reply 1
Highlighted

Re: Can't get to Dropbox support

Dropboxer

Hello @dragonorama, I'm sorry to hear you're having trouble with this!

 

You can find out which options are available to you depending on your account's plan from here: www.dropbox.com/support

 

If you're having trouble with Dropbox, I'd be more than happy to help out from here on the Community. If you'd like to, please let me know some details about the issue that you're having (excluding any personal info).

 

I hope this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?