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Can't invite, can't send referral links

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Can't invite, can't send referral links

Explorer | Level 3

Hi All,

 

Cannot share folders, reach "hit invitation limit message in a day" but have not invited anyone in about a year to share a folder, also cannot generate a shared folder link.

 

In following some of the threads on problems like this I see links to the support page however I cannot open a ticket, the options available to me are chatbot and community posts.

 

- W

3 Replies 3
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Re: Can't invite, can't send referral links

Dropboxer

Hello there @wiseware; welcome to our Community and happy Monday!

 

To directly cut to the chase, your inquiry seems to echo this discussion where I've gone through the possible reasons why you might be getting this error.

 

Could you take a look at the relevant documentation and let me know if it helps? 

 

Thanks!

 

PS: If you still need help with this, please let me know if it'd be alright with you to use the email address that's connected to your Community's profile to create a ticket for you. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Can't invite, can't send referral links

Explorer | Level 3

Thank you for the response Walter, would love to take it to email and the address associated to this account is perfect.

 

Thank you in advance for your time.

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Re: Can't invite, can't send referral links

Dropboxer

I just sent you an email to investigate further @wiseware

 

Whenever you find some spare time, please take a look at your inbox and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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