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Can't located Admin or Billing tab

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Can't located Admin or Billing tab

New member | Level 2

I've logged into my account and am trying to turn off my auto renewal but I can't locate the admin tab. I know it's supposed to on the lefthand side but it's not there. I also tried to find the billing tab it's not showing up eiether. Any suggestions? 

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Re: Can't located Admin or Billing tab

Dropboxer

Hi there @jjwest , thanks for reaching out to us about this.

 

If you don't want to renew your subscription, you'll have to go to the Billing tab, select Manage subscriptions, and then click Cancel.

 

If you don't have those options, could you check if you're on a Basic (free) plan by going to your Plan tab?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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