cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log in from Iphone - Keep getting meesage that I have too many devices and need to upgrade

Can't log in from Iphone - Keep getting meesage that I have too many devices and need to upgrade

2TFlora
New member | Level 2

Hello,

I cannot log into my Dropbox on my iPhone...I keep getting a screen that tells me I have reached my plan's device limit but I only have 2 devices linked to it.  I don't want ot upgrade to Plus ...how do I I fix this please????

Thanks

1 Accepted Solution

Accepted Solutions

Re: Can't log in from Iphone - Keep getting meesage that I have too many devices and need to upgrade

Rich
Super User II

Check the number of linked devices on your Security page. You likely have more than two, perhaps with one or more appearing more than once. Unlink any devices that are not correct until you're down to two, then you'll be able to link your iPhone.

 

View solution in original post

2 Replies 2

Re: Can't log in from Iphone - Keep getting meesage that I have too many devices and need to upgrade

Rich
Super User II

Check the number of linked devices on your Security page. You likely have more than two, perhaps with one or more appearing more than once. Unlink any devices that are not correct until you're down to two, then you'll be able to link your iPhone.

 

View solution in original post

Re: Can't log in from Iphone - Keep getting meesage that I have too many devices and need to upgrade

2TFlora
New member | Level 2

Hi Rich,

Thanks so much for that...it really helped.

I did find and old Blackberry listed that I hadn't used in 6 years!  LOL! 

Deleted that and all is well.  👍🏻

Take care,

2TFlora

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    2TFlora New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?