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Can’t log in in any web site from my computer

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Can’t log in in any web site from my computer

New member | Level 2

I can’t log in from my computer it has windows 10 I tried all the browsers (principally google chrome, I also have the latest version) and all incognito modes, the log in button doesn’t respond the page just stays like if the button has no function.
I also disabled my anti virus, I don’t have extensions in my browsers
I do can log in from any other computer and smartphone

1 Reply 1
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Re: Can’t log in in any web site from my computer

Dropboxer

Hi @Ahuitz , thanks for posting on the Community!

 

Is this a work computer by any chance? If the login button doesn’t work, then it sounds like the Captcha isn’t loading due to firewall or proxy settings.

 

In the event that domain whitelisting is employed then you or your IT admin will need to add dropbox-api.arkoselabs.com to your list of approved domains.

 

This should allow you to login to the site.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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