Dropbox accounts & billing
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I had to reinstall windows 10 and want to reinstall my Dropbox Plus account. It keeps asking me to sign up for dropbox team. I signed up and now it is telling I only have so many days on a trial.
How do I just login to my Dropbox Plus account. Everytime I try to sign in it asks me to set up a team account.
I do not need a team account as I am the only user. Very frustrating. What happeneed Dropbox. I was a huge fan.
Solved! Go to Solution.
Hey there @BHT12, thanks for reaching out to us!
Although it sounds like you may not have finished setting up the Business trial - which I do understand you didn't want in the first place - could you try to cancel it following these steps? Once you do, you should return to your original subscription.
Let me know how it goes - thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hey there @BHT12, thanks for reaching out to us!
Although it sounds like you may not have finished setting up the Business trial - which I do understand you didn't want in the first place - could you try to cancel it following these steps? Once you do, you should return to your original subscription.
Let me know how it goes - thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for the reply. I was able to get on a chat with Shane and he helped get it sorted out. All good now.
Glad to hear that, @BHT12! If anything else comes up, just give us a shout.
In the meantime, have a lovely weekend ahead!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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