I haven’t been able to login to dropbox from my PC for weeks. I tried Chrome, Edge, deleting cookies, restarting etc.
Every time I fill in my details and press enter or “login” it simply reloads the login page. No error message, it just reloads the page without logging me in. This has been going for weeks, I contacted customer support twice via email, still no answer. I am now using my friend’s iPad to post this, because obviously, I can’t even post in this community without being able to login.
What can I do? I urgently need to access my files from my PC.
Solved! Go to Solution.
Thank you, Walter.
I think that’s it. I do have Bitdefender and have noticed that it is sometimes a little eager to block things. I did try switching it off when accessing the site, but I hadn’t previously added the login page to bitdefender’s exclusions. I think that’s what does the trick. 👌🏼
Hi @Lori, thanks for your reply.
It doesn’t make a difference if it is incognito or not, other than for a fraction of a second it flashed “forbidden” at the top of the screen when I pressed “sign in”.
This is the screen I get transferred to/which keeps reloading:
Thanks for your help
Thanks for your reply.
What settings would I need to check? Switching off firewalls and Anti virus/spam/ad software doesn’t seem to do it.
I have never changed anything for VPN/proxy.
Hi @Aoe4c, I hope you're doing well!
It appears that the website is being restricted. The fact that you can connect via your iPad device is proof of this.
Have you tried updating your browser?
If it is fully updated, I can suggest reinstalling the browser or restoring it to its default settings to see if that helps.
Should the issue persist after trying the above, please let me know which version of the browser you have installed.
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