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Re: Can't login my account since my account email is inactive

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Can't login my account since my account email is inactive

New member | Level 2
New member | Level 2

Hi, 

My linked e-mail address to my account is inactive, That why I couldn't pass verification code step while I try to login. How can update linked e-mail address of my account?

 

Thanks.

1 Reply 1
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Re: Can't login my account since my account email is inactive

Super User II
Super User II

@sevilg wrote:

My linked e-mail address to my account is inactive ... How can update linked e-mail address of my account?


If you can't sign in to your account, you won't be able to update the email address associated with it. You need to maintain access to your email account. Without it, there's no way to verify your Dropbox account.

 

Refer to the following help article. If you still have a linked device that's working you might be able to access your account and update your email address. If not, you'll need to see if you can get your email address re-activated.

 

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