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Can't login to Dropbox from Firefox (v75.0) on Mac running Catalina (10.15.13)

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Can't login to Dropbox from Firefox (v75.0) on Mac running Catalina (10.15.13)

New member | Level 2

I'm unable to login to Dropbox from Firefox on a Mac. After entering email and PW I'm getting an ERROR 405 page. I have 2FA turned on and I am not presented with that entry screen. I CAN however, login successfully using Brave browser (1.5.123).

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Re: Can't login to Dropbox from Firefox (v75.0) on Mac running Catalina (10.15.13)

Dropboxer

Hello @TEH64190, thanks for reaching out to us here!

 

To try an identify the issue that you're having on the Firefox browser, if you haven't already can you please try the following steps to see if they do the trick?

  • Try an incognito window to sign in
  • Clear the browser cache and try again
  • Check for any pending updates for the browser

If the issue still persists with all of the above, then let me know which version of the browser you have installed.

 

Keep me posted with your findings!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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