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Can't login to the mobile app using my google account.

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Can't login to the mobile app using my google account.

New member | Level 2

Hello! For some reason, everytime I try to login to the mobile app using my google account, the dropbox app says that I have to disable cookies for it to work. I'm not sure why it wouldn't just go through my gmail app like most other apps. Also, I disabled the cookies and it still isn't working for some reason.

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Re: Can't login to the mobile app using my google account.

Dropboxer

Hi @nickhow97, thanks for messaging the Community!

 

In order to understand what behavior you’re experiencing, could you forward a screenshot of the message you’re getting, while hiding any personal information?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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