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Can you help me access an account that was closed due to inactivity?

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Can you help me access an account that was closed due to inactivity?

New member | Level 2

My account was closed due to inactivity.  I read that I need to screenshot a dropbox email I received warning me of closure. It confirms my username. I've done that but I can't find an email or somewhere on line that I can send this screenshot to dropbox.

HELP please

1 Reply 1
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Re: access closed account

Dropboxer

Hi @Tdg2;thanks for joining our Community and sorry to hear about this.

 

In this case, I'd suggest using an incognito window to contact our support team through this form so we can look further into this. 

 

Let me know if you have any more questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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