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Can you help me locate my invoice from last October?

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Can you help me locate my invoice from last October?

Explorer | Level 3

Hey everybody!

I am searching for an invoice from October 2019, but cannot find it in my account. 

The helpcenter says there should be a tap named invoices next to my "Abo" tab, but there is not.

How can I get the requested invoice? 

Thanks in advance for your help!

3 Replies 3
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Re: Can you help me locate my invoice from last October?

Dropboxer

Hi there @Kontest, I hope you're well today!

 

You can find invoices for your past payments with the steps outlined in our Help Center article here.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Can you help me locate my invoice from last October?

Explorer | Level 3

Hello Daphne,

 

thank you for your answer.

We have Dropbox Basic and unfortunately all the links and descriptions do not help in that case.

 

Best,

Annika

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Re: Can you help me locate my invoice from last October?

Dropboxer

Thanks for getting back to me here @Kontest!

 

In this case, you'd need to contact our Support team for further assistance with this.

 

To do this, please fill in the relevant details here under "Submit a Help Request" when signed out of your Dropbox account online.

 

If there's anything else that I can help with in the meantime, feel free to give me a nudge here.

 

Let me know if you have any other questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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