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Cancel Business trial but keep Personal account

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Cancel Business trial but keep Personal account

New member | Level 2

i mistakenly used my old personal dropbox account to create a business acount for day free trial, so i want assist me to get back to my old personal dropbox. ASAP.

2 Replies 2
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Re: How do i get back my old dropbox account

New member | Level 2

i want to maintain my titusimenda dropbox account


@titusimenda wrote:

i mistakenly used my old personal dropbox account to create a business acount for day free trial, so i want assist me to get back to my old personal dropbox. ASAP.


 

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Re: How do i get back my old dropbox account

Dropboxer

Hi there @titusimenda, thanks for reaching out to us here!

If you haven't already, you can cancel your Business trail with the steps outlined here.

When you cancel the trial, your account will be reverted back to a personal account automatically, and your files will be safe inside your account.

Let me know if you have any other questions about this - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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