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Dropbox accounts & billing

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Cancel Dropbox account

New member | Level 2

Please I don't want to go through DropBox account I would like to cancel, please.
I am informing this one month before please I hope you know gonna charge me anything on next month because I am cancel ing from now.
From Dipika Sehmbey

1 Reply 1

Re: Cancel Dropbox account


Hello @Dipika sehmbey, welcome to the Dropbox Community!


You can cancel your subscription if you are on a Plus/Professional account by following the steps mentioned here, or these ones if you're on a Business account. 


At the end of your billing cycle, you’ll be downgraded to Basic and you won’t be charged again. 


If you are on a trial instead, you can follow these instructions if you're on a Plus/Professional trial, or these steps if you're on a Business one. 


If you cancel your free trial before it expires, you are downgraded at then end of your trial period, or right away, depending on how you originally signed up. 


Finally, if you're not which subscription or trial you are on, you can simply navigate to your Plan tab


I hope this information helps!

Community Moderator @ Dropbox

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