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Cancel paid subscription

ahuang
New member | Level 2

One of the staff subscribed dropbox and he left the company. we'd like to cancel the subscription, the mobile is reset so we cant login to google account to unsubscribe it, can anyone please help. thanks 

1 Reply 1

Re: Cancel paid subscription

Rich
Super User II

@ahuang wrote:

One of the staff subscribed dropbox and he left the company. we'd like to cancel the subscription ...


You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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