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Cancel subscription but admin unavailable

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Cancel subscription but admin unavailable

New member | Level 2

We wish to cancel our business subscription but the administrator is no longer available. No one else is admin. Urgent.

2 Replies 2
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Re: Cancel subscription but admin unavailable

Dropboxer

Hi @JvnM1, thanks for checking in with us.

 

In this case, you’ll have to contact our Support team so that they can have a look into this matter for you, due to account-specific info that’ll be necessary.

 

If you have any trouble sending them a request, let me know and I’ll make sure to get back to you as soon as possible. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Cancel subscription but admin unavailable

New member | Level 2

Good day,

 

I contacted the Support team on the same webpage which the link you sent directed me to, and your email was the one that I received as a reply!  Please ask them to get back to me as soon as possible.

 

Regards

[personal information removed as per Community Guidelines]

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