Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
I used a trail periode for Business earlier this summer, and decided I didn't need it. Nog I'm trying to sync files and realise I must be over my limit. I've cleaned up, made space, but when I click on my account, it says I have 1kb of storage.. !?
Hey @IndraB, not to worry, let's see what we can do on this together.
It sounds like your team ended up in locked state once your trial ended.
From this point on, you can go to this this page and decide whether you want to upgrade or disband the team.
Could you try that out and let me know how it goes? Thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!