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Cancelled a trail, but now I have 1kb storage?

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Cancelled a trail, but now I have 1kb storage?

New member | Level 2

I used a trail periode for Business earlier this summer, and decided I didn't need it. Nog I'm trying to sync files and realise I must be over my limit. I've cleaned up, made space, but when I click on my account, it says I have 1kb of storage.. !?

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Re: Cancelled a trail, but now I have 1kb storage?

Dropboxer

Hey @IndraB, not to worry, let's see what we can do on this together. 

 

It sounds like your team ended up in locked state once your trial ended. 

 

From this point on, you can go to this this page and decide whether you want to upgrade or disband the team. 

 

Could you try that out and let me know how it goes? Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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