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Cancelling a Free Trial Dropbox basic account (I think that's what I have)

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Cancelling a Free Trial Dropbox basic account (I think that's what I have)

New member | Level 2

How do I Cancel a Free Trial Dropbox basic account (there's no cancel button where they say it should be when I follow their instrucions).  I asked Dropbox and they (surprisingly) sent me here...  don't they provide basic support?  I also sometimes get a 404 error when I try to sign in.

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Re: Cancelling a Free Trial Dropbox basic account (I think that's what I have)

Dropboxer

Hi @Brett6, thanks for joining the Community!

 

The Dropbox Basic plan isn’t a trial, it’s a free account that you can keep. If you’re referring to ‘cancelling’ the plan, then you mean you wish to delete the account entirely, including all files within?

 

If so, you can do so by following the info in this link

 

Hope this helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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