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Cancelling subscription via app ??

Cancelling subscription via app ??

alyssakyria
Explorer | Level 3

Hoping you can help me. I want to cancel Dropbox but I signed up for a subscription via the App Store and there is no “cancel subscription” button. There is this option for every other subscription app I’ve ever purchased but not for Dropbox. I feel like I’m being scammed here as I can’t cancel it any other way. Please help . Thank you

2 Replies 2

Re: Cancelling subscription via app ??

Mark
Super User II

That isnt a Dropbox issue then - thats a bug and fault with the Apple App Store. 

 

Or you actually have signed up and joined Dropbox with a different app store email and account. Either way all billing via the app store is done at the app store - Dropbox has no control over it at all. 


 


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Re: Cancelling subscription via app ??

alyssakyria
Explorer | Level 3
Thanks for this. I have contacted apple.
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Top contributors to this post

  • User avatar
    alyssakyria Explorer | Level 3
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
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