Trying to cancel Dropbox Plus trial before I'm billed.
At first, could you take a look at your account's plan tab and let me know what it reports?
Let me know what you find and we'll take it from there!
|Getting Started||Completed 4 out of 7 steps||--||Not finished|
Dropbox support indicates this must be handled through Google Play, and they can't do anything on their end.
And you signed up for the trial through Google Play, or you signed up on the Dropbox website?
Thanks for your quick response @MShatedropbombs - it's much appreciated!
Based on this information, it looks like you're on a free account on the Basic plan that comes for free with 2 GB of space. Could it be that you've already cancelled the trial you mentioned in your first inquiry?
Or else, could it be that you have another account?
Since you upgraded through your Android device, you'll need to follow the steps outlined below @MShatedropbombs:
Make sure you're looking at the correct account though as the one you're looking at the moment is on the free, Basic plan (again, based on the information you provided).
Keep us posted!
When I signed up the basic dropbox with android phone 2 days ago, it mentioned that if I have to CANCEL the 30 days Free Trial, else $95 ( forget exact amount) will be charged to my specific credit card by google pay on 3 Oct. It even mention the partial number of my card.
I did try to do the cancellation at Manage Subscription, but as said by the others, "Dropbox" is not found there. There's no way to cancel then.
Previous comments in the community make me worry.
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