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Cannot add secondary email to Business profile

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Cannot add secondary email to Business profile

New member | Level 2
New member | Level 2

Even though the posts about Secondary Emails are noted for all types of Dropbox accounts, that option is not available in my settings for my work account.

How do I add a secondary email to my business profile/account?

2019-08-14 12_58_25-Clipboard.png

1 Accepted Solution

Accepted Solutions
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Re: Cannot add secondary email to Business profile

Dropboxer
Dropboxer

Hey there @vizlib_joe,

The option for adding a secondary email address is disabled by default on teams. The admin of the team will need to enable this option through the Admin console with these steps:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console from the left panel.
  3. Click Settings from the left panel.
  4. Under the Members section, select Secondary email.
  5. Toggle the switch to On.

I hope that helps to clarify the situation - Thanks!

 
 
 
[This thread is now closed by moderators due to inactivity. If you are experiencing a similar issue, feel free to start a new discussion in the Dropbox Community here.]

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Cannot add secondary email to Business profile

Dropboxer
Dropboxer

Hey there @vizlib_joe,

The option for adding a secondary email address is disabled by default on teams. The admin of the team will need to enable this option through the Admin console with these steps:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console from the left panel.
  3. Click Settings from the left panel.
  4. Under the Members section, select Secondary email.
  5. Toggle the switch to On.

I hope that helps to clarify the situation - Thanks!

 
 
 
[This thread is now closed by moderators due to inactivity. If you are experiencing a similar issue, feel free to start a new discussion in the Dropbox Community here.]

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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