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Cannot send documents, invitations expired without actually sending anything

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Cannot send documents, invitations expired without actually sending anything

New member | Level 2
I have a free dropbox with heaps of space left for loading word docs (no photos) in which I usually share to committee members. 
 
However, it is saying my 24 invitations a day limit has been reached, this is without me sending anything for weeks. 
It said to try in 24 hours but I still cannot send even 24/48 hrs later, I am still getting the same message. 
The error message says:  "You've hit the limit of invitations you can send per day. Please try again in 24 hours". 
 
Any help appreciated. 
 
Thanks, Kate
 
1 Reply 1
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Re: Cannot send documents, invitations expired without actually sending anything

Dropboxer

Hi @metalmindsrobotics; welcome to our Community and happy Friday!

 

In this case, I'd suggest using an incognito window (while NOT logged inot any account) to contact our team through this form so we can look further into this matter.

 

I hope this gets resolved for you soon Kate!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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