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Change Ownership of dropbox account

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Change Ownership of dropbox account

Explorer | Level 3

I work at a Maintenance Shop and our old Shop Foreman that created the dropbox account is no longer with us anymore for the past 3 years. We have been trying to figure out how to switch ownership of the dropbox account so we don't lose any info what so ever. We have shared certain files with the Shop Employees and even changed the email address of the sign in (so i think)  but the Owner of the company would like to see a different name on the dropbox account, more specifically the shops name. So if anyone can help out with how to go about changing the ownership of the dropbox account that would be wonderful, Thanks?

 

Mike

4 Replies 4
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Re: Change Ownership of dropbox account

Dropboxer
Hey Mike, if you're a team admin of a Dropbox Business account, you can change the name of your team as outlined in this article
 
If you’re not the admin and you’re not sure who it is, you can find them by following the steps outlined in this link
 
Hope this helps!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Change Ownership of dropbox account

Explorer | Level 3

Well it would help alot if we had a business account. This was a personal account that the old shop foreman doesn't use anymore. I thought maybe if i changed the Email in the account settings to the shops email it would change the owner, but it does not.

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Re: Change Ownership of dropbox account

Dropboxer
Hey again @Perkmotor
 
Each Dropbox account is associated with one email address, so by changing it, you connect the account to a different email. As such, you can perceive it as, if you are the owner of the email address, you are the owner of the Dropbox account as well. 
 
Hope this helped clarify matters!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Still stuck? Ask me a question!
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Re: Change Ownership of dropbox account

Super User II

@Perkmotor wrote:

... the Owner of the company would like to see a different name on the dropbox account


You can change the name for the account on the General tab of your Account page.

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