cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Change business profile to personal when I am the only member

Highlighted

Change business profile to personal when I am the only member

New member | Level 2

Hello,

 

I would like to change my drop box to personal rather than business. I do not use it for business and the fees are a lot lower on personal so this makes sense. 

 

When I follow these steps outlined online, it does not give me the option to delete myself or convert to basic account - I am assuming this is because I am the only member?

 

Please help! I need more storage and want to be on the basic personal account not the business basic. 

 

Thank you 

 

Convert a team member’s account to an individual account

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Choose the Members tab.
  4. Click the gear icon next to the name of the person you want to remove.
  5. Select Delete member.
  6. Click Convert to individual Dropbox Basic account instead.
  7. Click Convert account.
1 Reply 1
Highlighted

Re: Change business profile to personal when I am the only member

Dropboxer

Hi @EmaTaylor, thanks for messaging the Community!

 

It sounds like you could be on a free team in locked state. You can disband the team by following these steps, which would revert your account back to a personal plan.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?