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Change free trial business account to the paid individual plan.

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Change free trial business account to the paid individual plan.

New member | Level 2

Dear Dropbox Support,

I am writing to ask you to help me to change my business trial account to the individual Plus paid plan. I have tried business free trial for my account and now I want to change it to the Plus plan and pay for it for a year but when I tried to change the plan from the Settings I got a message that I need to have a personal Dropbox but I don't want to sign in with a new account. Please help me to change my business accout to the Plus plan.

 

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Re: Change free trial business account to the paid individual plan.

Dropboxer

Hey there @Hasmik Mikaelyan, thanks for reaching out to us here!

 

To upgrade your account to a personal subscription, you'll need to cancel the Business trial first so that your account will be reverted back to a personal account.

 

You can check out the steps to cancel the trial from here. Once that account is downgraded back to a personal account, you'll then be able to upgrade to the Plus plan.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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