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Change password

Change password

Wassif
New member | Level 2

Hello,

 

I changed my email years ago because of ISP issue.

My account works with the new email, and I receives infos in my new email but it is my old one that is in my aprofil.

therefore, I can't change my password because my profile is not recognized. 

Could a DropBox Admin contact me at my email 

 

Marguerite  : [personal information removed per the Community's Guidelines]

 

Best regards

Marguerite

1 Reply 1

Re: Change password

Mark
Super User II

I'm not sure what you mean - do you mean you have 2 accounts? One under new email and one under old? 

 

If so you cannot get access to the old account without access to the email address I'm afraid. 


 


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