cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 

Change the email linked to dropbox account

Juan001 New member | Level 2
New member | Level 2

When I was trying to change the email linked to dropbox account, I write the new one and received a message: The email is already in use.....What's that mean? What can I do?

 

2 Replies 2

Re: Change the email linked to dropbox account

Super User II
Super User II

@Juan001 wrote:

The email is already in use.....What's that mean?


It means there's already a different Dropbox account using that email address. You'll need to change the email address on that account before you'll be able to reuse the email address on another account.

If you don't know the password for the account, you can reset it to gain access to the account and then change the email address associated with it.

Re: Change the email linked to dropbox account

sainidinesh627
Helpful | Level 5

it means that the new email address you have entered that already used on dropbox.

you should use the fresh (new another email address which not used on dropbox).

i hope this is helpful for you.

Thankyou!

 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?