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Changing emai address on personal dropbox

New member | Level 2
New member | Level 2

Like an earlier correspondant , I can not create a link to a new email address for a personal drop box. In the "Link" Set Up Drop Box "sign in to your personal drop box" it has the old email address greyed out and not change-able.

I can't use the web solution, as I need to create a link to my pc.

 

thanks in advance,

 

 

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Re: Changing emai address on personal dropbox

Dropboxer
Dropboxer
Hey there (@kjb-llanarth), if I’m understanding correctly, you’re inquiring about our desktop application however I’d appreciate it of you could clarify whether you’d like to unlink your account from your desktop (in order to relink a second one) or you’re trying to setup a new installation. If it's not too much trouble for you, could you include a step-by-step description & a screenshot of the last screen you’re seeing when you’re facing this issue (omitting personal info), so as to make sure I’m sending you the most appropriate next steps? 
 
Once I have these details, I’ll try to address your initial inquiry in a bit more depth. Thanks in advance for the time you’re devoting to gather this info for me & I’ll be awaiting your next message on this discussion! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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