cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Changing email address and name

New member | Level 2
New member | Level 2

If I change my name and email address to a different person will i lose my folders I have shared?

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Changing email address and name

Dropboxer
Dropboxer

Hey there @ksand - how are you today?

To directly get to the chase, no, you won't lose access to any of your shared folders as you'll be on the same account practically - only with another email address. Don't worry, the change will be reflected upon your shared folders.

As you probably know, you can change your account settings (including your name, email, and password) on the Dropbox website. To go to your Dropbox account settings, first sign in to the Dropbox website at: https://www.dropbox.com

Click your account icon in the top right corner, and choose Settings from the menu. IIf you'd like to change your name or email address, choose the General tab, or go to the following page: https://www.dropbox.com/account

If you'd also like to change your Dropbox password, click on the Security tab, or go to the following page:  https://www.dropbox.com/account/security

Note that you only need to make these changes once. Any changes you make automatically apply to any computers or mobile devices linked to your account.

I hope this helps and please keep let me know if you have any more questions; I'll be happy to follow up. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3
Highlighted

Re: Changing email address and name

Dropboxer
Dropboxer

Hey there @ksand - how are you today?

To directly get to the chase, no, you won't lose access to any of your shared folders as you'll be on the same account practically - only with another email address. Don't worry, the change will be reflected upon your shared folders.

As you probably know, you can change your account settings (including your name, email, and password) on the Dropbox website. To go to your Dropbox account settings, first sign in to the Dropbox website at: https://www.dropbox.com

Click your account icon in the top right corner, and choose Settings from the menu. IIf you'd like to change your name or email address, choose the General tab, or go to the following page: https://www.dropbox.com/account

If you'd also like to change your Dropbox password, click on the Security tab, or go to the following page:  https://www.dropbox.com/account/security

Note that you only need to make these changes once. Any changes you make automatically apply to any computers or mobile devices linked to your account.

I hope this helps and please keep let me know if you have any more questions; I'll be happy to follow up. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Changing email address and name

New member | Level 2
New member | Level 2

Thank you

Re: Changing email address and name

Dropboxer
Dropboxer

I'm glad I could help  @ksand - have a great day/evening! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?